Terms of service

Welcome to PawsPops, your destination for personalized pet accessories such as custom PopSockets, phone cases, and more. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. These Terms are designed to protect our customers, our brand, and ensure transparency in all transactions. Please read them carefully.


1. Acceptance of Terms

By accessing or using the Paws & Pops website (the β€œSite”), you agree to these Terms of Service (the β€œTerms”), our Privacy Policy, and any other legal notices or guidelines posted on the Site. If you do not agree to these Terms, you must discontinue use of the Site immediately.

Your continued use of the Site constitutes acceptance of these Terms, including any future modifications. These Terms form a legally binding agreement between you and Paws & Pops.


2. Changes to Terms

Paws & Pops reserves the right to update, modify, or replace these Terms at any time. Updates will be effective immediately upon posting on the Site. We encourage you to review the Terms regularly to remain informed of any changes. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.


3. Use of the Site

  • Eligibility: You must be at least 18 years old to use this Site. By using the Site, you represent and warrant that you meet this requirement.

  • Account Creation: Certain features may require you to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

  • Prohibited Conduct: You agree not to misuse the Site. Prohibited activities include, but are not limited to:

    • Submitting false, misleading, or fraudulent information.

    • Violating applicable laws or regulations.

    • Uploading or distributing harmful software, viruses, or malware.

    • Engaging in activities that disrupt or interfere with the Site’s functionality.

    • Attempting unauthorized access to our systems or data.


4. Orders and Payments

  • Order Acceptance: All orders placed through the Site are subject to review and acceptance by Paws & Pops. We reserve the right to refuse or cancel any order at our discretion.

  • Pricing and Availability: Prices are subject to change without notice. While we strive to display accurate product availability, we cannot guarantee that all items will be in stock at the time of purchase.

  • Payment Information: You agree to provide accurate and current payment details. By submitting payment information, you authorize us to charge your selected payment method for the total order amount, including applicable taxes and shipping fees.


5. Shipping and Delivery

  • Shipping Origin: All orders are shipped from our U.S. facility.

  • Coverage: We currently ship to all locations within the United States only. International shipping is not available at this time.

  • Delivery Estimates: Estimated delivery times are provided at checkout. These are not guaranteed and may vary due to carrier delays or unforeseen circumstances.

  • Risk of Loss: All items are shipped under a shipment contract. Risk of loss and title pass to you upon delivery to the carrier.


6. Returns and Refunds

Please refer to our Return & Refund Policy for detailed information. In summary:

  • Returns are accepted only for defective, damaged, or incorrect items.

  • Exchanges are not offered; all approved returns are processed as refunds.

  • Refunds are issued to the original payment method after inspection of returned items.

  • Custom products are final sale unless defective or incorrect upon arrival.


7. Intellectual Property

  • Ownership: All content on the Site, including text, graphics, logos, images, and software, is the property of Paws & Pops or its licensors.

  • License: We grant you a limited, non‑exclusive, non‑transferable, revocable license to access and use the Site for personal, non‑commercial purposes. You may not reproduce, distribute, or create derivative works without our written consent.


8. Disclaimers and Limitation of Liability

  • Disclaimer: The Site and all products are provided β€œas is” and β€œas available” without warranties of any kind, express or implied.

  • Limitation of Liability: To the fullest extent permitted by law, Paws & Pops shall not be liable for indirect, incidental, or consequential damages arising from use of the Site or products.


9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which Paws & Pops is headquartered, without regard to conflict of law principles.


10. Dispute Resolution

Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration will take place in the state where Paws & Pops is headquartered.


11. Customer Responsibilities

By using the Site, you agree to:

  • Provide accurate information during checkout.

  • Comply with all applicable laws and regulations.

  • Respect intellectual property rights.

  • Use the Site responsibly and in good faith.


12. Policy Updates

Paws & Pops reserves the right to update or modify these Terms at any time. Changes apply to future purchases and will not affect previously placed orders.


13. Contact Information

For questions or concerns regarding these Terms, please contact:Β 
PawsPops Store
Address:Β 151 South Olive Street, 2101, Los Angeles, California 90012, United States
Phone:Β +1 858-342-5910
Email:Β pawsnpops@gmail.com


Closing Statement

Thank you for choosing Paws & Pops. We value your trust and are committed to providing safe, transparent, and high‑quality service. These Terms are designed to protect both our customers and our brand, ensuring a professional and reliable shopping experience.